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Changes in layout and navigation

Updated global search and default domain

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Landing Big Update

4 new languages for your Knowledge Base

Wannadocs + Intercom

New Default Theme

Wannadocs 2.0: New Features

Changelog

We are glad to have you on board. To help you get started, we’ve prepared this series of articles for you. In this first article, we’ll discuss an overview of what Wannadocs is and what you can do with it.

## What is Wannadocs?

Wannadocs is a service designed to create knowledge bases and product documentation.

## What can you do with Wannadocs?

Wannadocs allows you to organise articles in "categories" and "sub-categories". Categories can be deeply nested to easily build logical connections within your knowledge base.

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You can create and publish answers for customers and reduce your customer support volume by at least 20%. Happier customers, shorter conversations — everyone wins.

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Knowledge base created with Wannadocs is a powerful tool to keep your experience and product documentation in a one place.

## Features

| Name | Description |
|----|----|
| Easy and powerful content management | - Comfy editor with Markdown support. \n - Content variants. \n - Backup & Restore. \n - Exporting PDF. |
| Multi projects and Team management | - Switch projects easily. \n - Invite your editors to a project. \n - Manage the whole Team as you need. |
| Access and visibility management | - Make a private Knowledge base. \n - Restrict access with a password. |
| Branding & Appearance | We value diversity! \n - Upload a logo \n - Change the primary color \n - Use custom CSS \n - Attach your domain name! |
| Powerfull Analytics | We have built-in basic metrics for articles so that you will always know which articles your customers need. See what your visitors search and measure the article's impact on the fly. |
| Totally SEO optimised | Your knowledge base will have an XML sitemap and proper robots.txt, optimised templates with Open Graph and [Schema.org](http://Schema.org) markup, fast rendering with caching, and you will also get a domain with an SSL certificate out of the box. |
| Cloud or self-hosted | We respect your right to a self-hosting service if your security policy requires that. For such customers, we are offering a unique self-hosted plan. |

## Who uses Wannadocs?

The short answer is anyone with Internet access. In fact, Wannadocs can be used by small businesses, large companies, teachers, or individuals.

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We believe that the Wannadocs is a good place to build a strong and reliable relationships with your customers and teammates.

Wannadocs Demo